VA Grapevine Real Estate Newsletter – Jan 30 2012
January 30th, 2012 by Ruth Ann Macklin
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Last year’s post, Real Estate Marketing Ideas to Boost Your 2010 Production, has received a lot of attention in the last couple of weeks generating many phone calls and questions. Much has happened in the last year with loads of new marketing tools available and its time for an update. So here goes. This year’s list includes some tried and true favorites, as well as the latest tech and social media ideas.
Print Marketing
Listing Coordination and Marketing
Email Marketing
Website/Blog
Sphere of Influence
Social Networking
Networking/Education
Short Sales/Foreclosures
Contact us today. Let’s put your real estate marketing plan together NOW and make 2011 your best year ever!!
A number of you have asked me about Facebook Marketplace so here’s the skinny as I know it…of course things are changing constantly!
Is Facebook Marketplace a good place to market your listings?
Is Facebook Marketplace free?

Want to try it? We can help. Contact us today!
Steve Harney was voted one of real estate’s most influential leaders in 2010 by Inman News. Because of this I wanted to share Steve’s 5 Quick Tips for January 2011:
1. Realize only the GREAT agents are going to make it.
To truly be considered a great agent, we must realize good isn’t good enough any longer. We must commit to excellent service and an exceptional experience for our buyers and sellers. It is not about fancy logos or cute slogans. It is about making sure that anything that can be done to help, is done. That commitment separates us from the pack and enables us to be certain that our current customers will easily recommend us any chance they have.
2. Realize it is the MISSION, not the money.
One of the things that definitely separate ‘good’ agents from ‘great’ agents is the belief that, if we do the right things every day, success is guaranteed. Get up early, get dressed for work and then get to work. We must have faith that by doing so, the money is guaranteed. When we have that type of belief in our business, we concentrate on our mission, not the money. We can rest easily at night because we put in a good day’s work.
3. Know how to communicate points simply and effectively.
Seth Godin put it best: “That what you tell them, they will not believe. That what they tell themselves, they ALWAYS believe.”
The sales process has changed forever. Top achievers realize that it is no longer how well we ‘sell’ our proposition. Instead, it now is about educating the consumer so they can pick the proper option for themselves and their families. If we agree that educating the consumer is the key to success, we must communicate with so much more than words today. Visual depictions (graphs, charts and tables) of the information make it much easier for the consumer to comprehend. Top real estate professionals spend hours on making sure that their four presentations (listing, buyers, price adjustment and presenting the offer) are true learning experiences. They load each presentation with great graphic examples of each and every point they make.
4. Have a ‘talking point’ every day.
People are so thirsty for good, current information on the housing market. If we are the resource of that information, we will be seen as the expert in our market. Visit the KCM Blog (www.KCMblog.com) and read it every day with your morning coffee. Share the posts when appropriate.
5. Build your listing inventory.
The first few months are crucial in determining how you will finish 2011. If you owned a shoe store, you would want it to be well stocked so that every customer could find something that fits. It is no different in real estate. Make sure your real estate ‘store’ is well stocked.
Facts and figures about REALTORS is from the latest research, presented by Matthew Ferrara & Company.
Watching this video may change your thinking about where you spend your real estate marketing dollar.
Freddie Mac reported today that the interest rate on a 30-year fixed rate loan dipped below 4.69% while the rate on a 15-year loan sank below 4.13%. These are the lowest rates we have seen since 1970.
Do you have potential buyers you can call with this news? Record low rates might just get them off the fence and encourage then to buy NOW!

This news is the perfect opportunity to connect with your database. Send a blast email. Post the news on Facebook, Twitter and your other social networks. Write a blog post. Send a text. Or post a video.
Need help with any of this? Contact your favorite real estate virtual assistant!
Last month I wrote a post about real estate closing gifts. One of my real estate virtual assistant clients, Clayton Gits, had asked for suggestions so I went to my LinkedIn network for ideas. Below are responses that have come in since the original post.
All of my clients have become more than clients. Some a little more than others. I do like to tune into what they are like and about and find an appropriate gift. I don’t take my CPA, attorney, insurance agent, dentist, Dr. or my stockbroker to dinner. But they don’t know me like I know my clients. I do stay in touch. Les Hackmeister
If the buyers are from out of town I’ll buy them a subscription to the local newspaper or regional magazine. It helps them to get acquainted with their new surroundings and they’re reminded of me every time they read it and see our ads. Nancy McBride
I’m with Rick, I do not normally do a closing gift. I typically work with sellers and on the occasion I felt it appropriate I bought my customer champagne to celebrate (I knew they would appreciate). I heard of a great closing gift and I will use one day; a pre-inked stamp with new address on it. I thought that was very clever and did not cost a lot. Kari A. Battaglia
I work with buyers, usually relocating from afar. My closing gift is often a beautiful large basket filled with necessary stuff like toilet paper, tissues, cloth tea towels, liquid soap, a sponge, and a few snacks, like cheese and crackers, nuts, sparkling soda and chocolates. These are practical and greatly appreciated on move-in day or at their house when they arrive. The basket and (southwest motif) tea towels hang around. As special thank you’s, with much longer “shelf life,” I have given beautiful pieces of Nambé for their new home, made in New Mexico. How cheap it is to receive a $30,000 commission and not give a real gift?! Bad form, I’d say.
I disagree with Rick and others who think this cheapens our professionalism. I am all for doctors, lawyers and others giving thoughtful thank-yous, especially for referrals, which are the life blood of all business. I am amazed that many times I’ve referred a patient or client and never received so much as a thank you note. That’s not good business. Aysha Griffin
I always give a gift and it differs from each one. Now, my sister-in-law use to make dinner for each of her buyers. Now, I think she takes them out to dinner. Rebecca Gaujot
For a few sellers, I have taken the photos of the listing and made a keepsake book. I used www.mypublisher.com, but there are several others. This works especially well for sellers that have worked hard to re-hab a house and are now moving up by choice. Brian Hall
I do not give closing gifts to buyers but do give a drawing or oil of their house if I represent the seller . Michelle Drum
My favorite buyer gift is a welcome mat and flowers. Whenever possible I arrive at the walk-thru before them and set the mat and large flowering plant (Costco or Sam’s) on the front doorstep. I have personalized note cards with my logo on the front and on the inside I simply write “Welcome Home!” Dawna Watson
Home staging has been a buzz word in real estate for a number of years now but still is not used by many real estate agents. Does it really work? Would it be a good idea for real estate agents want to spend their own money to stage a home? This is what Realtor Joe Molnar of South Bend Indiana did.
Joe listed a home that had been on the market over a year with two different agents. The original list price was high at $237,900 and was then reduced to $220,000. The house was in good condition but was vacant.
Take a look at how the house showed when it was listed with the first two agents:
Joe listed the house for $215,000. He spent $500 for staging and furniture rental for 3 months. When you look at the photos of the house after staging you don’t even realize it is the same house.
See what I mean? When you compare the before and after photos the difference is remarkable. Staging and good photos make a BIG difference. Joe thinks his $500 investment will earn him a $6,000 commission this spring.
Would you spend $500 for a $6,000 return?
Another good example of Home Staging is HGTV’s ‘Get It Sold‘ with Sabrina Soto. Sabrina takes a home that has been on the market for awhile and stages it for an Open House. Once again the before and after is amazing!
Real estate success tips from Steve Harney, Keeping Matters Current.com. Good stuff you will want to read!!
1. Stop waiting for the cavalry to arrive. WE ARE THE CAVALRY!
The Fed has stopped purchasing mortgage-backed-securities (MBS) and the Home Buyers’ Tax Credit has expired. What should we do now? The answer is simple. We need to get back to work. Originally the end to the Fed’s purchasing of MBSs was to occur on December 31, 2009 and the Tax Credit was set to expire November 30, 2009. We petitioned the federal government and explained that they couldn’t abandon the housing market in the middle of the winter. We let them know that if they got us to the spring (our normal peak selling season) we would take it from there. They lived up to their end of the bargain. Our time to perform has arrived.
We need to show leadership right now whether we are an owner, a manager or an agent. The best comment I have ever heard on leadership was from Colin Powell:
“A leader must be the person people come to in times of crisis. When they get there, they must never see you hungry, cold, afraid or tired.”
Let’s be strong right now. How do we do this?
2. Start CREATING transactions
During the boom years of 2004-2007, we really were not in the business of creating deals. We were actually in the business of facilitating the transactions. There were even some who said we should actually take on the title “Facilitator”. That was then and this is now.
A recent Gallup poll reported that “Lower but stabilizing home prices combined with continued low mortgage interest rates have persuaded 72% of Americans that now is a ‘good time’ to buy a house.”
What might prevent these people from accomplishing their goals? FEAR!
But let us realize that fear always comes from ignorance. Fear is only the symptom. Ignorance is the disease. We have been trying to make people feel better by trying to hide the reality of the market (treating the symptom) instead of educating them to the market (treating the disease).
Once we can simply and effectively communicate the reality of the market, we can easily point out the opportunities that exist and help these people accomplish their goals. Let’s search out the people mentioned above and help them understand that the move they are considering is not only possible but in the future will be profitable.
And make sure that when these buyers do purchase that they purchase your sellers’ homes. How?
3. List the property at a COMPELLING PRICE
The sale of a home can be a very emotional time for a seller. They often have fond memories of people and events that graced their home over the years. However, when we are setting the price we must realize that emotion should play no part. The value of any item in any industry is determined by two variables: the DEMAND for the item and the SUPPLY of that item.
With the government programs aimed at bolstering prices expiring, we can be very confident that DEMAND will remain stable throughout the year at best. If anything, potentially higher mortgage interest rates could soften demand.
The SUPPLY side of the equation is much clearer. A recent Zillow.com survey shows “8% of homeowners, or about 10 million Americans, are ‘very likely’ to sell if and as local conditions improve.” Obviously, not all 10 million will come to market. But even if only one quarter does that would be 2.5 million additional homes. And recent foreclosure statistics show that between 5 and 7 million homes are eligible for foreclosure. Prices will be impacted severely when this discounted inventory begins to come to market as the year unwinds.
Help your sellers to price their houses properly now to avoid further reductions that will occur later in the year. What should YOU do to prepare for this wave of foreclosures?
4. Become comfortable with DISTRESSED PROPERTIES
More and more families are finding it very difficult if not impossible to keep up with their monthly mortgage payments. It is our duty to help these people in every way we can. We must become better informed as to the programs available to these families in order to assist them as a true real estate professional should. Get certified by taking the short sale/distressed property classes offered by your local and state associations. Then commit a portion of your weekly work schedule to assisting this rapidly growing segment.
The more neighbors we help avoid the nightmare of foreclosure (either through a modification or a short sale) the better off they and our neighborhoods will be. Vacant foreclosures are what drive down values in a community. Modifications and short sales avoid this situation.
Help our neighbors in order to save our neighborhoods. It is a rather simple concept but it won’t be easy unless you…
5. Develop the HEART OF A TEACHER
Dave Ramsey the writer, radio personality and financial guru said: “When getting help with money, whether it is insurance, real estate or investments you should always look for someone with the heart of a teacher, not the heart of a salesman. If you find someone with the heart of a salesman, run away.”
We must stop trying to sell people and instead educate them to the best options for themselves and their families. Take the time to truly understand WHAT is happening in the current market. Then, go even deeper and discover WHY it is happening. Then, and only then, will you be able to simply and effectively explain it to your customers and clients. Until they truly understand their options, they will be afraid to move forward.
Recently I wrote a post, Adding Your Real Estate Listings To Facebook, which received a lot of attention. I thought you might want to take a look at the new Vflyer application for Facebook to market your listings. Of course, you have to have a Vflyer account. If you carry one or two listings, Vflyer is free. For larger inventories, monthly fees can run anywhere from $12.95 to $79.95.
Vflyer has it all over some of the other Facebook listing applications for many reasons:
Here is the Vflyer’s real estate listing application on Leigh Brown’s page, Charlotte North Carolina Real Estate.

Here are instructions for adding the Vflyer application to Facebook.
I also like the Internet flyers you can create with Vflyer. It offers many unique features:
Interested in Vflyer, but don’t have the time to fool with it? As your real estate virtual assistant, I’m glad to help. Simply give me a call, 757.271.6047 or send me an email to get started.
Ruth Ann Macklin
Anne Shoemaker
Office:
757.271.6047
Fax: 866.826.4334
Email:
Info@myREassistant.com

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